I do have the lines programmed to ring a hunt group. Hunt group #6 (415). Also I have noticed that sometimes when I call, I get the AA and when I go to get transfered to a certain ext it just rings about 20 times and then goes back to the AA not the mailbox. I need to get back in there and check my parameters. Something hokey is goin on in there. Its 1 small building with 2 different tenants. Only 10 Phones. I followed the advice Comdial Tech support and kept then under 1 tenant and changed different ringing asignments, but now the time switching is getting hosed because 1 tenant is open on saturday and the other is closed. Now they are gripeing about the recordings. Sorry for flooding you with drama but its turing into a nightmare. Also I did not do the f39 upgrade. Would this matter? Thanks Bro.