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<font face="Verdana, Arial" size="2">Originally posted by jsimmons:
Looks like a lot of activity last night, I do appreciate all the help.

The system is a DX-80 with 7260-00 HAC Phones.

I have the DX-80 Executive users Guide and the Supervisors Guide only.

I am trying to transfer to a mailbox that is not associated with an extension. We are trying to set voice mail boxes for some of our employees that spent most of there time offsite and do not have a physical phone in the office.

The box I set up has a greeting recorded, and is set to transfer to voice mail. When a call comes in, I hit the transfer button, then type in the box number and get the “out of service”.

If there is more documentation about this system I would be interested in reading it. We do have a DB-9 serial cable hooked up to the system, but I do not know if we have the software and/or username and password to connect to it.

Again thanks for all your help.</font>

To transfer an outside caller to Mail Box 120 follow these steps: Press the Voice Mail button (fourth row last button on right) dial 120 from the keypad and then hangup.