Interactive Intelligence's I3 CIC Server is a very robust product. I am currently using it for my IVR Voice front end with redundant Cisco Telco routers and a few Sip Clients. Soon to start moving to the ACD application. I have studied the market and received quotes from other Vendors and found InIn's pricing very competitive. I am a 25 year Nortel guy and have been very impressed with the new ODBC standards. It has been a good experience for us.

Tedd Brandes
GCA
[email protected]
Las Vegas, Nev.


Quote
<font face="Verdana, Arial" size="2">Originally posted by jjimm:
Has anyone heard of Interactive Intelligence? They provide a software solution for VOIP. A potential customer is changing from a G3 to I.I., and I am wondering if this is a good move.
If anyone has any information at all about Interactive Intelligence and/or its products, please post, or contact me.
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