atcomsystems.ca/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Wide Open Office Can't See Key

This is an issue that has been around for awhile. The issue is that only one program can access the key (dongle)at once. So if the voicemail is reading the key and the WOO tries to access it. It will fail.

Comdial came out with a small program called Smartstart. It does just what you have done. You add it to the startup menu and you can add different programs to start after a certain time. You set the time when you add the program. If you can not find this on the Comical website email me.

This was a real mess when they had Interchange, WOO and QuickQ on the same machine.

Keep in mind that the voicemail has a delay built into it to allow other programs to read the key upon boot up. The voicemail delay I think is 1 minute.

I usually have WOO start after about 90 seconds.

Kudos for your work around!!!