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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
Are you hearing ringing or just seeing the line appearance light when the call comes in. Have the lines been programmed to be answered by a UCD??
Where did you get this system?? Do you have the manual? Who did the initial programming? Have that person check out the C.O. Line ringing program.
How big of a system is this?? Under 4 lines--under 8 stations?? Do you have voice mail with it??
You might need some on-site help with this from a qualified technician. By default---extension 101 rings on all the lines. If it's not, at least, doing that---then there are some problems that may not be able to be solved on this forum. May need someone there to check things out.
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