I thought that those were strapped internally. The thing works fine..sometimes. I did some very very quick and sloppy terminating w/o the proper tools (I used tweezers..they were convinient), though, so sometimes I can't get dial tone. As long as I keep the KSU turned the right way the wiring works fine. I just have to be careful not to bump it [Linked Image from sundance-communications.com] . Good thing this is in my home!