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Joined: Aug 2007
Posts: 70
Member
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Member
Joined: Aug 2007
Posts: 70 |
When you say "dialed externally" do you mean an inbound call going through the auto-attendant? If this the case, the extension must have a voice mail box for the caller to ring the telephone. Also, make sure the "Transfer To" field is set to X. You might also compare the mailbox to a known working mailbox and note any differences.
What does a caller hear when dialing the unreachable extension?
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