Hello.

This is a very strange problem. I am looking for any possible solution that might sove this problem.

I have a 3rd party voicemail system(Aleen VME PRO) running on a Samsung iDCS 500. First off, can anyone tell me the correct message light(on) signal and the correct message light(off) signal?

The problem is that SOMETIMES, the message light won't turn on after a message is left. People get important message but don't realize they are there until a month later.

This might happen 20% of the time!


Other problem is sometimes the message light won't turn off after the message is listening to and delete. Even hitting 43 shows the message waiting light is coming from the voicemail system.

Now, I was fooling around in the VM/AA options in MMC 726(I think) trying to get caller ID turned on. I might of accidentally changed another setting.

Can anyone offer any suggestion on how to solve this problem or future examine this problem?

Thanks for your help.


[This message has been edited by The_Assistant (edited May 06, 2005).]