Sorry it has been so longer since I have responded. I had some other projects that took over for a while. I have found postings that older versions of the firmware for SVMI-4e cause this problem. Samsung website states that the firmware needs to be updated but does not indicate where to obtain this update. The current version installed is 2.5. Could someone direct me to the download or provide me with this? I have called and left messages with samsung for this update. This contact was given to me from one of the 12 different divisions that I was transferred to. This was about 10 days ago. Of course, not response.
Thanks!
