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Joined: Jun 2006
Posts: 11
Member
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OP
Member
Joined: Jun 2006
Posts: 11 |
We recently put in a 7200 system in our new office. One of the funtions we want to have is caller ID, so the system includes a CID2 card. All of the trunks are set to type CID with MMC 414.
Every call that comes in is displaying that no CID information is available. I called the technician who programmed our system for us, and he says they may need to swap the CID2 card for a CID1 card.
Does this sound right? Why would Samsung have a CID2 card that doesn't give CID? What else can I check?
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