I don't know if your PCMMC just dosent log onto systems or if it just fails downloading customer databases?

We found a lot of the earlier PCMMC's wouldnt download customer files and as a fix we remove all the CLIP CID setting from our downloads.

Before downloading highlight all the CLIP CID commands and press your spacebar to remove the "X" from between the [X] beside the commands and this will remove them from downloading with the file.