Quote
<font face="Verdana, Arial" size="2">Originally posted by clmiller:
[B]I have been frustrated with all parties here. Seems like they should have known this, but anyway, I retrieved this info FOR THEM.

B]</font>

When I suggested you need an onsite vendor this frustration is what I was thinking about. Carrier sales people will tell you one thing to sell the service and leave you hanging when their tech shows up and has problems. This might not happen but to many times I ve seen the trouble come up and the Carrier's tech wants to blame your equipment and run. Not all techs are like this but there are enough out there to be a pain. Having you own vendor there to defend your equipment is always a good idea. Hope that your cutover does go over well for you.

Kerry

[Linked Image from commsmith.com]