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Joined: May 2005
Posts: 456
Member
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Member
Joined: May 2005
Posts: 456 |
If you manually dialed 988 from ID1 and got that message then either:
1.the modem is locked up. It should time out but if it doesn't you'll need to do a power cycle.
or 2. The line is not being answered by an ID branch but a mailbox, in which case you will have to press 8 to go back to ID1.
The 2400 baud rate won't make a difference since the 988 is dialed before the modem handshake.
BTW the "answered by autoattendant" box is only there for a reminder. You have to go into modem properties to have the modem dial for you or not.
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