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Originally posted by dmaxwell:
Before I call my reseller and pay an exhorbitant charge, does anyone know if it was possible that the phone's settings were reset?
That is not a good way to start on here as most of us are resellers...........my guess is if you looked at their "exorbitant charge" you would find that while it may seem expensive you have to understand all of the costs they incur to run their business and hire (and keep trained) a quality employee so that when you need help they can provide it.

As for your problem.....if you are at the same site on the same subnet and nothing changed then the phone should still work......can you ping it?

John Corrigan
New Phone Systems and Service
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