Hey Guys-
I've recently installed an ESI 200- At one time I was a certified ESI installer, but the company I worked for got out of the phone business, so, every now and again, I install a system. Usually works well, unless there is an issue.
I posted a couple days ago about a system i just installed is having issues with the outgoing caller-id. Everything in the ESI is set correctly, but the CO is still not seeing any outgoing digits.
Does anyone know of a certified dealer in the Kansas City area or Wichita that would like to take over as vendor on record, so ESI can dial in just to make sure everything is covered.
I've verified that the CO requires 10 digits outgoing, and ensured there is a number in section 2-2-5, I'm stummped, and am pretty sure the issue is CO, but can't prove it.
Thanks
