I am not involved in speaking with the vendor, which seems really strange to me, as I am the Telecom Manager.....but what the heck.....Why would I need any idea of what we are getting if I am to administer it? LOL help :bang: :confused:

We are testing everything, just wasn't sure what kind of tester would best to evaluate lines for VOIP. I am currently getting my training up to par for cisco voip. just now working on CCNA....

....long way to go in so little time. Makes me a little nervous, not being able to get any experience under my belt. I will express the need for outsourcing. They are starting to get tight with the implementation, which is always a bad sign, for obvious reasons.