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Originally posted by Peterbu:
Lot's of discussion here about VOIP vs this and that, but what about purely HOSTED iPBX? Where the only CPE are digital telephones, all admin is by the customer through a GUI "point-click-fill in da blanks", and the "installation" is more of a service resell to the customer. When are you guys going to get tired of rolling trucks, for crying out loud?
Except for very few systems I install, I can remote program them from the office (even swap extensions if need be...)

We just replaced a hosted solution with a TDM system, and the customer loves it...their hosted phones gave them no end of headaches.