I didnt offer the option. It was his suggestion. Either I do it his way or he will find someone else. I am not one to give money away.
Not all customers are pushovers. This guy knew what he wanted before he ever called.
I am also not in the habit of argueing with my customers. I made the suggestion that it be fiber, he declined. So there ya have it. I got paid to give him what he wanted. When the copper gets blown out, I will get paid again to replace it with the fiber as I had originally suggested.
