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Joined: Dec 2005
Posts: 1,716
Member
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OP
Member
Joined: Dec 2005
Posts: 1,716 |
I am not sure if this should actually be in the Hall of Shame. Guess I'll find out soon enough.
On my NexTel bill there is a line item called Infrastructure Fee. $1.99. I asked NexTel what this was for. The answer: Provided the funds to put up new towers in our area. .......
Granted it's not much. Still, two things bother me about this.
1. I thought the fixed price of the phone service is my part of the deal. Didn't know I would be paying for infrastructure upgrades. What next, "We need new computers in our offices" charges? Should I also contribute to their advertising budget, pay for office supplies?
2. It's the principle of the thing. Just add a small charge to all your customers invoices. Give it some offical sounding name. Who is gonna take the time to complain about it? Me.
Richard
Candor - Intelligence - Good Will
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