What happened to ethics? If they say it is $39.99 a month plus taxes, that is what it should be. If they have to nickle and dime you for $1.99 that they are afraid to put up front, why would you want to have them give you service.

I don't mind paying what the fee it, but put it up front. If they have to have $42.00 a month to run their service, then don't tell me it is $39.99 and hide $1.99 in the fine print.

I did a joint service call with my former Paetec sales rep. He took the other guys bill and compared it to his proposal and then I found out he was comparing the old bill including taxes with his proposal that had taxes to be added. You want to do nice business for the next three years and lie about sales tax? That is such stupidity, as if the customer wasn't going to find out be be perfectly happy with the deception. Oy Vey!

Tell me what it really costs and I will buy it or not but don't lie to me.


THE Bracha, old blond specialist in Rube Goldberg solutions.