Hi John,

Thanks for responding. It is in regards to a setting on our PBX that is described as follows:

PRI Out of band indications.
Enable this to report Busy and Congestion on a PRI using out-of-band notification. Inband indication doesn't seem to work with all telcos.

outofband: Signal Busy/Congestion out of band with RELEASE/DISCONNECT
inband: Signal Busy/Congestion using in-band tones (default)

The PBX is currently set for outofband and we are randomly dropping calls. But, I don't know if this could be related to the indications setting or not. Since I set this up myself, I am considering everything I don't fully understand to be a possibility.

Thanks.

Mark
Sr. Systems Administrator