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Joined: Jan 2005
Posts: 15,378 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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OP
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,378 Likes: 13 |
I have a customer that has a single line set for their POTS business line. This line has call waiting AND three-way calling. When a second call arrives, the call waiting tone is heard. When the flash key is pressed, stutter dial tone is given (placing the first call on hold) rather than connecting them the second caller. I'm thinking that some kind of code must be dialed to park the first call. I know that Centrex lines use *78 for the call hold feature. I'm not sure what to tell the customer. He thinks that there was a code, but he can't remember what it was. Of course, Verizon is no help. Any ideas?
Ed Vaughn, MBSWWYPBX
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