Coral Tech is right in all aspects of his post. I have not installed any Tadiran where I was not able to perform any feature I told the customer it could do. It simply works. I would however like to see Tadiran making CSTA information for 3rd party integration standard or just a licensing deal instead of having to buy a card that kind of can put you out of a price range. When I talk to techs that deal with other phone systems, I tell them about the Tadiran and about what it can do, they are quite impressed. When I started at ExpressJet, they had just installed an NEC SV7000. There was a box that hadn't been installed yet to mimic "flexicall". I started smirking since the Tadiran didn't need an external box to do that. Kind of weird that the Tadiran needs a daughter card for CSTA but not for Flexicall. I just wish the Emerald ICE was as reliable and as flexible.