Well, when Mitel acquired Centigram CPE (NuPoint Messenger voicemail), it made it a division of Mitel and continued to offer tech support to the existing customer base. Even after the division proved non-viable for new development (they were working on a product called One-Point Messenger, an NT-based unified messaging software), and closed the division (July 1, 2001), they continued to offer tech support for NuPoint Mssgr, and I actually saw one being installed by a Mitel Technical Services tech yesterday. They've actually continued developing the software -- three major releases since Baypoint closed down.

So if Everyone's favorite lawnmower company is true to form, you Inter-Tel guys can expect to see continued (even improved?) support. The guy up in Kanata who's most likely to be in charge of integrating tech support with existing engineers, Dave B., is strongly respected in the industry for his broad range of knowledge and expertise.

The AXXESS line may or may not fade away(?), but even if it does, I don't think Mitel will orphan it.

FWIW

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