Verizon is an absolute mess and has been for years. Worst customer service in the country, bar none. Customers are leaving in droves to comcast and others, if you work there your lucky to have a job. I don't think I have been on a job that wasn't somehow screwed up by verizon in probably 7 to 10 years. The best thing I can say about them is they are consistant, in every state they provide service they are late, ineffecient and unconcerned.

Mark

Reliable Telephone Service