Quote
Originally posted by dexman:
In the New England Telephone service area, Verizon will first DPO a Special Services technician to investigate possible problems with NIUs and any other Verizon-owned devices/equipment at the customer prem.

A cable crew DPO isn't scheduled until after the technician has determined that the problem is somewhere in the cables between the C.O. and the customer prem.
The very same holds true for the five boroughs of NYC, which is all I've ever known on the basis of personal experience.

"...Time moves slowly and it goes so fast..."

(Sandy Denny)