if the phone works when connected directly to the modem then it is OBVIOUSLY the the belkin!

you need to do a sip trace or use a sniffer to figure out where the connection is being lost.

Something is preventing 2 way traffic in the Belkin. My suspicion is that it is on the inbound side. The belkin in blocking something coming in from the remote allworx.

Oh and by the way, while as an allworx dealer I would try to help you as much as I could, at some point I would also tell you that you're on your own when dealing with a 3rd party equipment I didn't provide you, adn when the phone OBVIOUSLY works.