Hello.

While I am CTO of my medium sized company, I am not a telecom expert and apologize in advance if my technical knowledge of our Intertel system is "lacking".

My company has the Intertel Axxess System (v8.002) and I believe the AVDAP Voice Mail. I have access to configuring the System via the Intertel Session Manager which runs DB Studio. I also have network access to both the Intertel Box (which is how I connect with DB Studio) and the Voice Mail Box.

I have been asked if it possible to retrieve saved messages off of the Voice Mail System and store and listen to them via PC, Tape, CD, whatever. While I understand that I can record the messages as they play back using a Telephone Recording device attached to the phone, I am interested in a more sophisticated solution (and simply put, just curious).

I was poking around the Voice Mail Box (boy do I hate Windows NT) and discovered that in the c:\avdap\db\rcrdings folder exist all the saved messages in the system. All of the files are saved with an .r24 extension.

I copied a few of the files over to my laptop, where I have a program called Cool Edit Pro. This program recognizes that the file holds raw audio data, but it is unable to determine the sampling rate, the bit rate, the compression method, etc.

My questions are is there a program out there that will play these Intertel proprietary .r24 files? If not does anyone know how these files are compressed, with which sampling rate and bit rate? I have tried a few but get a lot of static. If I can tell the program how to interpret the file I can then play the file properly and save as any file type I desire.

Is there any other better way that anyone can think of for getting these messages off the system?

(After perusing this forum there seems to be a product called "Unified Messaging" which I could use to email a copy of the VM, but we do not have this product)

Thanks for your answers and input in advance.

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Mitch in NYC