My biggest complaint is the ongoing recurring license fees and lack of working with a harmonius attitude towards even CCNA's, CCNE's
It is funny that you mention this, we just got a call from our Cisco rep yesterday saying they really do not want to do business with us anymore because we are selling the Shoretel project. The funny thing is, I am selling more Cisco now that I am doing selling Shoretel. I did a $75,000 router switch deal for a Shoretel system and a $125,000 switch deal, but because I did not sell Cisco phones they do not want to do business with us. I am a CCVP, we have a CCIE here 4 CCNP's, 11 CCNA's here and three Cisco Certed sales experts. Just because we feel the Callmanager solution is not a very good product and no longer want to sell it, even though we do at least one deal a month over $50k (all Cisco) and have other huge projects we are working on they start the threats! I hope they get a clue soon or the only vendors left selling Cisco will be the huge vendors!
A month ago they told us they would give us a huge discount on Cisco phone products to sell the product and the second we tried to use it they jumped all over us for not including them in the deal, they felt they could upsell the product a little better then we could. I don't want to seem like I am against Cisco in any way but as a small business they are murder on us if we don't do it exactly their way!
