This is an amazing ordeal you have went through. My customers would never had accepted that they had to help with the install, and quite frankly, I would never have let them. I am curious what you got billed for installation, and if they plan on reducing the charges in any way. Would you be as so kind as to tell us who you compared to Cisco? and why you went with Cisco versus another brand?


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com