In the beginning when we sat down with the engineers and went through my network I was told, "It should work with the setup you are running now"
Turns out they were wrong in that aspect and thus why I had so many issues. If they would have said in the beginning "You will need to setup a separate voice network thoughout the agency" I would have had that up and running before the gear even showed up. But the fact that I was told "It will work as is" is what is really really ticked me off.
On top of that the fact that our install is/was being used as a training tool just pushed me more.
I voiced that concern yesterday to the entire "team" and was met with a lot of apologies and claims of responsibility, but no resolution.
I will wait to see what happens on Tuesday when I am back in the office as its a long weekend up here and I am in need of a break.
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