Cisco and ShoreTel are both excellent solutions, but for different reasons. If you would like to speak to 100's of ShoreTel customers, please message me at [email protected]

If you're looking for a solution that is easy to use with the lowest total cost of ownership, ShoreTel is ideal.

If you're looking for having a Cisco branded phone on the desk, and don't mind paying for software upgrades or being tied to Cisco networks, and have a staff that can handle the complexity, then Cisco is very desirable.

Regards,
Bernard Gutnick