Are you using standard lines or PRI?

To program the main greeting, you have to be at the very first digital port on the system, and that port has to be assigned as an attendant. Otherwise it doesnt work. I hope they change this in future releases. I assume you are using CCR 1. From the phone, PGM 06, then 2, then the VM slot, then the greeting number 01, then 1.

As far as I can tell, VM does not follow internal forwarding. What are you trying to do exactly?

For the caller ID, are these standard CO lines? Are you getting caller ID from the CO?


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com