I did the test and turn up today of the PRI, all went smooth. I followed the PDF on vconnect. Only difference is that I forgot to turn enblock on. Not sure what that does but it wasnt in the PDF. I remember reading it on here but forgot. Tech support quickly had me turn it on, but they also said to always have the ports be 23 and then change the CO group to 25 on all unused channels. Which makes sense but I wish they would update their PDF. If they would have I wouldnt have needed to call them. Well maybe...they also told me how to outpulse the different caller ID of DID's if you wanted to, which will help out!