Get down to basics. Remove everything except your laptop directly connected to the maintenance port of the EL.

Use Hyperterminal. Set it up for VT-100 emulation. 8-None-1 and use 9600 to start. No Flow control. Make sure the cable is a straight cable.

You should have no issues connecting. If you are still having problems, try another computer. We service a lot of Mitel El and I have never not been able to get into programming.

Rcaman


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