There is a template in the Stratagy notification called "direct login" it calls the user announces the there ID# and how many messages, then transfers back to the voice mail pilot # and allows the user to log in. You can remove the token register so it just transfers to the pilot then dials * and there ID then hangs up and they will here " enter your security code". It's a little confusing the way they have it but you can alter it then add not replace, until your happy with the one you want.