Phone extensions are locking up on our Magix/Legend system. The screen will still be on but no other functions. It will not be all phones, just one here or there. The only way to clear the problem is to unplug/replug the phone or power cycle the system.
I'm an old ole former AT&T tech and the vendor has been out to check the system and says all they can figure/recommend is to replace the battery in the processor. I thought the processor had a super cap instead of a battery. Regardless, I assume that will require swapping out the processor.
Any ideas? It's a two cab system as follows:
(Left to right) 491E1 p/s, Processor W/CKE5 R3.0 V7.0, 800 GS/LS, 024 TDL, 412 TDL LS, 412 TDL LS, Merlin Messaging, CAB 2, 491E1 p/s, 016 T/R.
I'm trying to find out if the locking up extensions are all on the same card or not.
thanks again!
