"They must be using data pulled up several years ago. Kind of like a little of this and a little of that. Nothing consistant.... Frustrating...."

That's precisely the problem.

We sometimes have that issue around here in WNY with a former cable company turned telco. Their data base gets whacked and they'll send old info, even info that was current before an area code overlay that happened in this area a few years ago.

Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.