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Joined: Jan 2006
Posts: 42
Member
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OP
Member
Joined: Jan 2006
Posts: 42 |
Hi all,
My boss wants to allow two users to share a phone. They would each have different extensions and mailboxes, but all calls would be received at the same physical phone. To the best of my knowledge, this could be accomplished by setting up a phantom device. I know the purpose of phantoms primarily is for people that typically don't work in the office, but that is not the case here. Both users will be in the office to answer calls, just at different times. Has anybody set this up before so that you can tell me if I'm headed in the right direction? Is there another method I can use to accomplish this type of sharing? Could I say, program a feature key to toggle one extension with the other for that phone? If so, does one of those extensions need to be a phantom?
Any help would be appreciated. We have an Access PBX system / DB Studio 8.2.
Thank you.
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