Absolutely, but the IP Office is a blank canvas, and the original programmer could have set up ANYTHING he wanted to go in and record greetings. You need to look in Voicemail Pro at the modules, find the one that is used for recording greetings, note what it is titled, then go into Manager and find the shortcode that directs to that module.

Sounds confusing? It is! That's why we use a "Standard Base Configuration" for all of our systems, so that any system our company has installed will have our standard dial codes to get to the various modules.

Last edited by Touch Tone Tommy; 12/12/12 09:13 PM.