ok
I was scared of this because we haven't done a backup lately so I'm afraid all the programming I've done would be lost. My NEC rep is going to show me how to backup with a USB stick using a code. I'm hoping we can back it up then flash the system and reload what is saved. Hopefully what is saved isn't corrupted and we can reload.

Our system isn't big no, as for IP phones or softphones we only have 4 of them...
I'm at home right now and the ip phone I have @ home is saying not found extension No.

thanks for sharing.
I will post any resolution for everyone.