The 7316 is a fast switching unit not full duplex and it takes very little to make it switch. You can try putting a yellow legal pad under the phone to avoid the "bounce" of sound from the desk into the phone, that sometimes helps, but it would have been smart to spend the few dollars more and put the parts in for a full duplex and Nortel just didn't do that.



THE Bracha, old blond specialist in Rube Goldberg solutions.