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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
#208 Call Coverage will get the call to the mailbox, as long as you set #206 to 2, and be sure that the line appears and rings on the extension.
Mike's instructions on setting #206 to 3 and programming Line Ownership within the VM is valid as well.
The difference is: Does the line appear on any other extensions? Does the covering/owning extension use DND? Do you want to be able to answer the line from any other extension before the VM answers IF the covering/owning extension in on DND?
Coverage: The DND makes the call go to VM immediately Ownership: The call still rings on other sets even if the the owner is on DND.
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