We have a customer with an IPO 6.0 and VM Pro with a couple issues that I hope someone has some insight into.

1) Randomly throughout the day the system will be put into night mode. The receptionist has a night forward button on her telephone, but she doesn't press it at any point to enable it. It will happen even if she is on the phone.

2) Recently in the past couple days the voicemail answers RNA calls to user's voicemails with the prompts to log into the mailbox with the MB password. Restarting the service does clear the problem, but it happened again today.

NOTE: Recently (within last week) their new IT group moved the DHCP server off the Windows Server that VM Pro was installed to a Sonicwall, not sure if this has anything to do with the second problem.

Chris
NECOM Solutions powered by Internet and Telephone, LLC
Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office