Hello,
Thank you for your input however I never was able to resolve this issue? The question came up again today...
My original message seemed to have gotten lost in the vernacular? The two most common occurrences that my users encounter are:
In an open office area, where there are a cluster of desk and the phone rings - it is difficult to distinguish which phone is ringing? Those calls typically arrive as:
Another co-worker dialing ones extension - the call arrives a "beep"
An outside caller dialing directly into an extension - this arrives as a ringing sound
My question is - can I customize these sounds in order for users to be able to distinguish a call arriving for their attention?
Last edited by Leo-JBI; 05/29/13 08:31 PM.
