|
|
Joined: Mar 2009
Posts: 183
Member
|
OP
Member
Joined: Mar 2009
Posts: 183 |
Just lost a customer due to Vertical's involvement with customer. Making a long story short, Vertical arranged pricing & installation with a Wave dealer for my used to be customer. Customer had total system system failure. (Had a STSe, 23 phones, voice mail) Installed an emergency system for them to have service. Priced him a SBX with & without new phones. Price was xxxxxx. Vertical sells him a Wave system @ 40% of my quote & then arranges someone to go install it. Giving him 3 years warranty on everything including free updates.
I've been a Vodavi dealer for 20 + years & this is the first time I've ever had any interference from a company that I am suppose to represent. This is real bad in my opinion. This is not suppose to happen. Keep your eyes open. Could happen near you.
David
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,298
Posts638,868
Members49,769
|
Most Online5,661 May 23rd, 2018
|
|
1 members (RM SYSTEMS),
112
guests, and
312
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|