New SBX installed 9 X 32 no voice mail. Customer has complained about being dropped on a conference call. Did a little research & found something about CO to CO extender. It seems when you use 2 CO lines the system will drop call when the unsupervised conference call timer expires. The conf initator is still on the call. She is not dropping out. It seems you can enter a number in a certain program (don't have the book in front of me) to increase the timer. Ex: enter a 3 & it will extend the timer to 30 minutes.

Just wondering if anyone else has had this problem & also do you think I'm heading in the right direction.

Thanks David