You have either a really old revision on the console or the processor in the console is bad. There are software revisions that the phones and consoles can take, but these are always done by Mitel or a certified Mitel repair facility. I remember, one time, many years ago that I had a similar situation and it turned out to be a needed software revision to the console to work with a newer main processor.

Rcaman


Americom, Inc.
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