For those who never got Automatic Fax Transfer working, here is your answer. The folks at LG-Nortel built feature pack 4 last summer and it was posted to Vconnect as 4.0A.c. It was like Christmas morning...everyone was overjoyed at getting the dial-0 for attendant from a mailbox, turning off that ugly Auto Ring Mode light, the long-anticipated new AA Overflow destinations...the world was happy! But, build 'c' has some bugs. LG-Nortel worked those out and only two months later, build 'e' was being tested, in July of last summer. It later passed production testing and was provided to Vertical tech support agents and dealers. It was then emailed out to customers reporting problems that were related to that build, namely, Auto Fax Xfer.
Sadly, build 'e' never made it to Vconnect. Additionally, its previous build, 'd', which is now being programmed onto current shipping KSUs in lieu of 3.5, never made it to Vconnect either. Neither myself nor JR at Hoosiers are sure which bug(s) were corrected on 'd' as of this moment but Auto Fax was not one of them. I have a suspicion that the recent Analog CO Volume tech tip might be addressed in some form in 'e', but I haven't had a chance to confirm this.
Despite the absence of 'd' and 'e', I can browse numerous old flavors of builds such as 2.0, 3.0 and 3.5 that are marked beta and download those old builds as I please.
If you need Incoming Fax Transfer to work, load build 'e', which is still the latest flavor of 4.0. You can get it from Hoosiers, myself, or tylan (thanks Tylan for providing it to me for testing). JR at Hoosiers told me he emailed the folks at Vconnect asking them why are they not posting the new software and keeping Vconnect updated. They never did bother to write back to him. There are probably other bugs fixed between 'c' and 'e' but no changelog is available. These can only be inferred from tech support calls and stories from other installers.
In conclusion, the latest software on Vconnect for SBX has confirmed problems. Tech support can confirm that and email you better software. We can download old beta stuff, but not new production stuff from Vconnect. Makes sense to me. I wish Vertical had something similar to Inter-Tel's Engineering FTP site, maintained by the developers themselves. It seems Vconnect is more of a blog than a tech resource portal.
