Just aquired a new customer w/MICS & 4 port flash. There is a phone in the PBX closet that no one uses & is being used for sales calls. That phone appears on other phones via answer DN keys. The phone only rings 3 times & takes a message. They are trying to extend that ring timer a few more rings. I have turned off or extended all the fwd to vm that I could find for that extension (in capabilities), yet calls to the phone continue to only ring 3 times. Do the answer DN's effect the fwd of the phone? Is there another foward setting somewhere? Any info/assistance is appriciated. Thanks in advance.